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Custard Shack in Virginia

Discover Custard Shack in Alexandria, VA – a top-rated ice cream shop with a trendy vibe, great menu, and excellent reviews. Hours, popular dishes, & location info.

4.8 375 reviews Ice Cream Shop American · Southern

1401 Belle Haven Rd, Alexandria, VA 22307, United States

FoodPlacee Passport United States · Virginia · 69488
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Custard Shack

Alexandria, Virginia, USA

Banana Split Brownie Sundae Gelato Strawberry Frozen Custard
Rating★ 4.8 / 5
CategoryIce Cream Shop
Today 05:00 PM - 09:00 PM

Overview

About This Food Place

Located in Alexandria, VA, Custard Shack is a vibrant ice cream shop celebrated for its smooth frozen custard and creative sundaes. With a warm, casual atmosphere and trendy vibe, it offers a delightful variety of treats, including banana splits, brownie sundaes, gelato, and unique custard flavors topped with colorful sprinkles or Reese's cups. This family-owned spot is perfect for quick stops to enjoy high-quality desserts without the frills of table service.

Serving the Belle Haven community from a charming walk-up window, it welcomes visitors to savor classic and seasonal flavors with friendly, efficient service. The shop embraces wheelchair accessibility and welcomes dogs in their outdoor seating area, making it an inviting destination for solo diners, groups, and families alike. Payment options include credit cards, debit cards, and NFC mobile payments for convenience.

Gallery

Photos from Custard Shack

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

Visitors come to enjoy creamy frozen custard, a casual atmosphere, and friendly walk-up service in Alexandria’s Belle Haven neighborhood.

Delicious Frozen Custard

Popular treats like Banana Split, Brownie Sundae, and Strawberry Frozen Custard offer rich, creamy flavors made with quality ingredients.

Outstanding Reviews

Highly rated by 375 reviewers, praise highlights friendly staff, fast service, and satisfying flavor combinations.

Group-Friendly & Kid-Approved

A trendy spot with casual vibes that welcomes groups and families, providing good options for children.

Quick Walk-Up Service

Order at the walk-up window and enjoy prompt service without table wait times, perfect for a quick sweet treat.

Convenient Alexandria Location

Located at 1401 Belle Haven Rd with accessible parking and wheelchair-friendly entrances for ease of access.

Family-Owned & Friendly Staff

Local, family-owned charm with a team known for friendly smiles and attentive customer care.

Casual Yet Trendy Atmosphere

A relaxed vibe with outdoor seating in warm weather, ideal for quick visits or casual hangouts.

Experience

When & How to Enjoy This Place

Perfect for quick indulgences on sunny afternoons or casual outings with friends and family, Custard Shack shines with its fresh frozen custard and welcoming outdoor setting.

A quick 15-minute stop here can refresh anyone craving a tasty dessert. The walk-up format keeps things fast and social, with shaded picnic seating ideal for enjoying a scoop or shake while catching up with friends or watching passersby. — FoodPlacee editorial note

Quick Sweet Break

Ideal for a speedy treat during errands or a casual stroll along the nearby Mt. Vernon Trail, offering takeout and outdoor seating for a convenient pause in the day.

Group Outings

Meet up with friends or family to share sundaes, splits, and shakes in a lively, trendy atmosphere that's perfect for small gatherings and kid-friendly fun.

Solo Treats

Enjoy a peaceful moment savoring rich custard flavors, from classic vanilla to inventive options like chocolate with hot fudge and crumbled Reese’s cups.

Takeout Convenience

Grab your favorite frozen delight to go with carefully packed cones, cups, or shakes—perfect for enjoying nearby parks or at home.

Seasonal Visits

Visit during summer months when extended hours invite longer evenings of indulging in fresh custard and limited-time specials like custard sandwiches and milkshakes.

Best for

Best for Solo Dining Great for Groups Quick Visit Casual Treats Affordable Takeout Friendly Wheelchair Accessible Good for Kids

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

LA
Lyn A. 4 week ago

"It was 100 degrees in the shade today -- you know that outdoorsy sauna feeling even your dri-weave shirt has trouble with moisture wicking? Yeah, it was that day. I cut my walkable errands short and searched for ice cream to cool off. I see there's a Custard Shake nearby with rave reviews so I checked it out. THE APPROACH: It is definitely the size of a shack meaning you are standing outside at a walk- up window to place your order. Once you pay, you pick up your order at the second window. The staff are super friendly and they all smile at you. THE MENU: The beauty of this creamery is they may not offer tons of flavors, however, they offer many ways to enjoy them. They have ice cream, sorbet, floats, shakes, etc. I ordered a milkshake with chocolate drizzle and no whip cream -- great treat while walking in the heat! The shake was a nice size, reasonably priced, and soooo delish!! The milkshake was the right consistency and was made with quality ingredients. Another perk to this type of facility is you get to see some cool cars parked curbside. Notice how my milkshake appeared next to a sexy ride -- this screams Summer. ONLY KNOCK: Depending on the weather, the wait will feel longer than it really is. On a day when it is 100+ degrees outdoors, you are roasting while waiting. Even their tables with umbrellas are in direct sun so forget about sitting in shade. On days when there is nicer weather, their outdoor tables are a terrific place to hang with family, friends, or pets. Since many folks drive here, you can always sit in your car until your order is ready."

NMW
Nerissa Maria Ward 1 month ago

"I enjoy this spot every year when they open for the summer The flavors are always on point, and the service is excellent, these young ladies who helped me were absolutely delightful! Can't wait to try more flavors this year."

E
E 1 month ago

"We’ve come here a number of times and recommend this place to all our friends. They typically have chocolate, cookies and cream, and a third rotating flavor. The cookies and cream is by far our favorite. The wait is often less than 5 minutes and food comes out right away. Our most recent order of a regular waffle cone and a regular Sunday was just over $13 with tip."

KA
Keara Artis 2 month ago

"Custard Shack never disappoints!!! It’s always a great sweet treat….especially during the summer! When I saw that they had a custard & chocolate chip sandwich for a limited time….I knew I needed to move quick. The sandwich was a 10/10!! My friend also got a blueberry/chocolate chip milkshake with whipped cream, waffle cone pieces and a cherry on top! I also posted the other custard flavors that they for right now. I would suggest that you add The Custard Shack to your to-do list several times!"

PD
Patti D 2 month ago

"Lovely place for ice cream! They have a variety of options for custard. We had hot fudge sundaes and they did not disappoint. The service was awesome. There’s plenty of outside seating. Parking is limited in front but there is additional parking behind the building. Highly recommend."

MB(
Marcos Bolaños (The Flavor Analyst) 2 month ago

"The custard is delicious and this place does it really well. It's a hidden spot that is totally worth the trip. High school students work the place and they always do a great job so make sure to thank them. I love the banana splits and the homemade ice cream cookies. It's a great treat after taking a nice walk along the Mt vernon trail."

AG
Austin Graff 3 month ago

"Not to be overlooked by The Dairy Godmother up the road, Custard Shack is a frozen custard shop worth the pitstop. Located in Alexandria's charming Belle Haven neighborhood along the Potomac River, Custard Shack is just off the GW Memorial Parkway. After visiting with my five-year-old daughter, here's why you should go: 1) Frozen custard: Using many ingredients from Wisconsin, it's creamy and with the right texture. They post their flavor of the day on their Instagram page and maintain a few regulars. When we went, they had vanilla, chocolate, cookies & cream and fudge brownie as the flavor of the day. They also have sorbet for dairy-free options. They also have a few gluten-free options. The kids size is more than enough and you have the option of a cup, waffle cone, sugar cone or cake cone. My daughter got vanilla with rainbow sprinkles and gummy bears. (She loved the topping options depicted through the window.) My kid scoop of fudge brownie was flavorful and divine. The fudge and brownie bits were throughout the custard. 2) Space: True to its name, it's out of a little shack that was once a neighborhood grocery store. It's takeout only, but they have a single picnic table with a large red umbrella cover by a unique mural of custard and a burger on D.C. landmarks. Next door is a pizzeria from the same owners. There's a medium-sized parking lot in front of both businesses. 3) Story: They opened in 2015 and are family-owned. Invested in the community, they expand their hours in the summer and employ local high school students who all seem to love their jobs. 4) Hours: It's open year-round, but they open at noon every day in the summer (June-August) and close between 9-10pm given the night."

VM
Vincent Meli 4 month ago

"Cute little local ice cream place. Reasonably priced, decent selection, and while it gets crowded, they seem to be really efficient in getting through the lines. Went with a small chocolate custard with hot fudge and crumbed Reese's cups. Thought it might be a soft serve, though it was a hard scoop. Looking forward to going back and trying more of the menu."

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Closed
Weekly hours
Monday 05:00 PM - 09:00 PM
Tuesday 05:00 PM - 09:00 PM
Wednesday 05:00 PM - 09:00 PM
Thursday 05:00 PM - 09:00 PM
Friday 05:00 PM - 09:00 PM
Saturday 12:00 PM - 09:00 PM
Sunday 12:00 PM - 09:00 PM
Hours may change. Please confirm with the business before visiting.

Best time to visit

Visit Custard Shack during its open hours for a quick, satisfying frozen treat in a lively, neighborhood setting.

Weekdays: 5 PM – 9 PM for evening treats Weekends: 12 PM – 9 PM for afternoon visits Ideal for group outings and quick solo dining Plan for about 15 minutes to enjoy your order Extended evening hours perfect for late-day cravings

On the map

Where This Food Place Lives

Find your way to Custard Shack in Virginia .

Address 1401 Belle Haven Rd, Alexandria, VA 22307, United States
Phone +1 703-765-5300
Area Virginia
Call Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about Custard Shack, a popular ice cream shop in Alexandria, VA. Learn about their menu, hours, accessibility, and more to plan your visit.

Custard Shack is open Monday through Friday from 5:00 PM to 9:00 PM, and on weekends from 12:00 PM to 9:00 PM. Hours may vary seasonally, so checking ahead is recommended before visiting.

The menu features frozen custard, gelato, sorbet, floats, and shakes with popular flavors like banana split, brownie sundae, strawberry frozen custard, Oreo, and more. Flavors and availability may change regularly.

The ice cream shop has a wheelchair accessible entrance and parking lot, ensuring easy access for visitors with mobility needs.

Custard Shack offers onsite services but has no table service. Seating is limited to outdoor picnic tables without shade in the sun, so most visits are quick and focused on takeout.

Dogs are allowed outside, making it a pet-friendly spot for outdoor visitors who want to enjoy a treat with their furry friends.

Payments can be made via credit cards, debit cards, and NFC mobile payment options. Cash payment availability is not specified.

The shop attracts groups and solo diners in a casual, trendy atmosphere. While lines can form, service is usually fast with wait times often under 5 minutes, even on busy days.

This ice cream shop is good for kids, offering kid-sized portions and a variety of fun toppings. Families will find it a welcoming spot for a quick sweet treat.

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.